Your Guide to Troubleshooting Your Mobility Scooter

Sometimes, no matter how well you take care of your scooter, it may start behaving in strange ways. It’s important to pay attention to these signs and address the problem immediately, to protect both you and your scooter.

Mobility scooters, like any piece of machinery, will sometimes need repairs and regular maintenance to be kept in good shape. In this guide we’ll take you through some common mobility scooter problems and what to do about them, so that you can handle any situation with confidence.

Why isn't my scooter working?

If you’ve woken up one morning to find your scooter simply isn’t working, there are a few things you can do to help identify the problem.

Make sure the scooter isn’t in neutral

If you’ve been able to turn your scooter on but it’s not moving, your scooter may be in neutral. Accidentally leaving your scooter in neutral is easy to do, so it’s worth double checking whether this is the case.

Make sure your batteries are charged

If your scooter won’t turn on at all, it may be due to a flat battery. It’s always important to keep your battery charged so you don’t get stuck at home when you’re just about to head out. Keeping a full charge also prevents you from breaking down midway through your journey and helps you get home safely.

Check if your scooter is beeping

Many mobility scooters have a diagnostic setting that causes them to flash or beep when there’s a problem. The scooter will beep in a different pattern depending on the issue, and your user’s manual will be able to tell you exactly what the beeping means.

There are a few simple steps you can take to determine what your scooter is trying to communicate:

Count how many beeps there are between each interval.
Refer to your user’s manual, which will tell you what the beeping pattern means.
Contact Scooters Australia or your local scooter supplier and let them know what’s happening. They will then be able to advise on the next steps.

Booking your mobility scooter in for repairs

Depending on the problem, your scooter supplier may recommend that you book your scooter in for servicing.

At Scooters Australia, we can complete repairs on just about any model of mobility scooter, as long as there are parts available. We can repair your scooter in any of our workshops in Sydney, Perth, Melbourne, Brisbane, Adelaide or Milton. We also offer in-home repairs for anyone in surrounding suburbs, and we can visit many regional centres using our mobile workshop vans.

It’s important to book your scooter in for servicing every 12 months to make sure everything’s in good shape. Regular servicing protects your warranty and can prevent breakdowns, accidents and costly repairs down the track.

If your mobility scooter is showing any signs of damage, it’s essential to address the problem immediately. If you have any questions or concerns about your mobility scooter, don’t hesitate to get in touch with Scooters Australia on 1300 622 633 and we’ll be happy to help!